FAQs
General Information
Is BitterGlitter a Non-profit?
At this time BitterGlitter.us is classified as a Not For Profit and does not have any special IRS/Tax breaks. We pay Sales Tax on the products we sell to you. We want to be a 501(c)3 to pass on the savings to veterans. If you want to serve on the board as Treasurer or Secretary let us know!
What Can I Do to Help?
You can serve on the Board of Directors so we can become a 501(c)3. You can donate your WordPress skills to help maintain the website. You can join in the creative process and submit design and verbiage for review. There’s a lot YOU can do to help the Bitter Glitter mission.
Shopping Information
Are your products made in the USA?
BitterGlitter uses a number of vendors for our products. When we can we use small, veteran-owned businesses located in the United States. However, some products are just not made in America, YET! We are working on getting “Made in the USA” stickers on all products that ARE made or printed in the USA.
Payment Information
Shipping Information
Shipping Rates
BitterGlitter uses a number of vendors for our products. When we can we use small, veteran-owned businesses located in the United States. However, some products are just not made in America, YET!
Shipping prices vary from vendor to vendor and from place to place. Always, check for the estimated shipping costs prior to placing your order.
Orders and Returns
Please note that BitterGlitter or our Vendors(Printify) will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print will not be considered as defects.